commssion from partypoker not pay

in July ,i had get $390 commssion from partypoker,i had some real money player under me
but there told me

Thank you for contacting partypartners affiliate support team.

We see that there is no real money player registered under you right now. Please remember that as soon as the player referred by you makes a deposit and becomes a real money player, an ig account is created for you and a login id and password sent to you.

Since there is no cashier account created for you, there is no payment into your account right now.

Please get back to us if you have further queries.

Thanks

Regards,
Priyanka
Partypartners affiliate support team

and since 5/8 ,i had send many many email to them,but can not get 1 reply!!!:huh:

wish parttypartner manager give me a reply ,why i can not been pay?
my affiliate id:PHV302
thanks