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Hi,
Yesterday and today I had some registrations for CCC. I have a decent size campaign going on.
I just checked my stats and the registrations now say zero for both days?
Why does this happen, is this a glitch, or another reason for this?
Thanks,
dalster44Glitch. I have some odd zeroes too.
Hi dalster44
I have had a look into this and the issue has now been fixed. Basically there was a small lock in the database and new players were not being updated.
In your monthly stats report you will now see 2 registrations. You will notice that these players are not shown in your “New Player Report”. This is because they are guest regsitrations, and not real player registrations.
So just a recap for all affiliates on the new Wager Model:
When a player signs up for a real account, their details will be shown in the New Casino Players Summary. When you see regsitrations in your monthly stats, and no details in the New Casino Players Summary, this means the players have signed up for a guest account.
Cheers
Thanks Renee for the quick response.
