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Hello all. I am very excited to be in the forum here! My Newbie question is what steps should one take if they are being stiffed by an affiliate program or are being underpaid/not paid/ mistreated? Any advice or direction is greatly appreciated. Thank you. :confused:
Well, if it is one that holds a forum here, write to them via the forum.
If it is one that isn’t here, tell us about it. Many programs read here and show up when things about them are discussed.
Yes, but I don’t want to be the kind of affilliate to publicly bad mouth one of the programs. I would like to be discreet so as not to hurt any reputations. I think I will contact them again although they seem firm in withholding payment.
Is it normal practice to change a payment plan after a month is over? What had happened was that I had a bad month and my players won money and seemed to be strategy playing. The casino lost money on them that month and changed me from CPA to rev. share RETROACTIVE to the previous month, thus stiffing me out of $1050. Thank you, Dominique.CPA is a problem with these situations.
Of course casinos will not pay when they are losing money. They are supposed to make money.
If they decided that the players were fraudulent…
I really don’t have enough info to make any kind of judgement, and one would need to hear the casino’s side too. It’s good that you don’t want to compromise a casino.
If it is a program that has a forum here – CAP has made inquiries for members before.
Dominique wrote:CPA is a problem with these situations.Of course casinos will not pay when they are losing money. They are supposed to make money.
If they decided that the players were fraudulent…
I really don’t have enough info to make any kind of judgement, and one would need to hear the casino’s side too. It’s good that you don’t want to compromise a casino.
If it is a program that has a forum here – CAP has made inquiries for members before.
Disclaimer – I’m a newbie here – and may have got the wrong end of the stick. If I offend anyone with my outburst … then MY BAD … I’ll shut up and listen …
:angel:
But … I’m shocked …Not just at the situation – but that you’re relaxed about the situation here Dominique – as I’ve seen your view on other retroactive contract proposals. And relaxed was not quote the description I’d have used there …
:omg:Hdaddy – I don’t think that the CASINO has any right to change the type of deal that you have – especially not retroactively.
However, I would believe that they do have the right NOT TO PAY – if a player is fraudulent … say opening muiltiple accounts … or using forged or stolen credit cards to fake deposits.
But as for a claim that they are “strategy playing” to beat a Casino – really? There are winning strategies to break casino’s online ?
NO. There are not.
:slapface:I’d name the casino mate …
Gooner, I am new here and am not going to just start offending. If you would like to know the casino at this point for your own good you can PM me or something.
Can anyone please tell me how to get CAP to inquire about this? I do still have the Emails from them and it truly is mind boggling to me that they would do this, but I still am not willing to start a war yet as I believe there may be a nice way to handle it and have them come to their senses.As far as the information. NO. There were not any fraudulent players or activities. The casino simply did not like the way these players came in and won, then cashed out and only had played once in that month.
The real problem I have is that they would not have changed me to rev. share if my players would have lost a million dollars that month, so why do they have the right to change me if my players win? Basically they are saying that they plan to pay the least amount based on where they put you after they see your stats at the end of the month. They are a listed affiliate here so that is yet another reason I don’t want to open my newbie mouth and insert my foot into it before I hear what my options are… but I am irate and shocked.:madat:
Most reputable casino affiliate programs won’t withhold CPA amounts unless they’ve determined that some kind of player fraud was going on. I’ve heard stories of affiliates who’ve taken some programs for several thousand dollars by cheating the CPA system.
Your best course of action if you’ve already talked to the program directly is to post about the issue in that program’s forum here. That’s why we have those forums here: so affiliates and affiliate managers can solve problems. Your other course of action is to stick with the MGR and take comfort in knowing that you’ll probably make more money long term on MGR than you would with most program’s standard CPA offering.
Yep I agree Hdaddy …
A casino cannot retrospectively choose which plan to put you on … well I guess that they CAN … but it doesn’t seem fair …
:omg:And I can see how you’re trying to sort it out calmly … but as Randy says – that’s what the affiliate forums are for – try a post there.
Could you just assure me that it is not CASINO-ON-NET … (as that’s they only CASINO I’ve got up right now).
TheGooner wrote:
Not just at the situation – but that you’re relaxed about the situation here Dominique – as I’ve seen your view on other retroactive contract proposals. And relaxed was not quote the description I’d have used there …I am relaxed because CAP handles these things routinely and successfully.
Until Hdaddy sees it fit to reveal the casino’s name or PM me with it or contact the professor, there is nothing I can do about it though.
We see the CPA to percentage move frequently and almost always there is player fraud involved. Sometimes there is affiliate fraud involved. Sometimes player value is below the CPA amounts. Occasionally its an error. Hopefully Hdaddy will tell us soon which program is involved this time so one can actually do something to find out what happened here.
TheGooner wrote:Yep I agree Hdaddy …A casino cannot retrospectively choose which plan to put you on … well I guess that they CAN … but it doesn’t seem fair …
:omg:And I can see how you’re trying to sort it out calmly … but as Randy says – that’s what the affiliate forums are for – try a post there.
Could you just assure me that it is not CASINO-ON-NET … (as that’s they only CASINO I’ve got up right now).
Nope, not CoN… they are great to me.Dominique wrote:Until Hdaddy sees it fit to reveal the casino’s name or PM me with it or contact the professor, there is nothing I can do about it though.We see the CPA to percentage move frequently and almost always there is player fraud involved. Sometimes there is affiliate fraud involved. Sometimes player value is below the CPA amounts. Occasionally its an error. Hopefully Hdaddy will tell us soon which program is involved this time so one can actually do something to find out what happened here.
Ok, it is SIA. I have made contact twice and recieved the response twice that since many of my players had made withdrawals and did not seem like the type of players that they wanted or that were valuable that I would be paid via Rev. Share instead of CPA. (I am out of $1050 for bringing them these players). No players were fraudulent or broke any rules to my knowledge, nor was there ever any reference of anything like that from SIA. I certainly did nothing fraudulent either.
