Tech Support Fun

Every so often I get an email form a friend doing tech support, with a support ticket that is fun. Thought I’d share the latest one with you, for a laugh – and so you don’t feel so stupid next time you need tech support!

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Member [xxxxxxx]

March 10, 2004 11:55:10

You sent me my username and password (see above) and I still can’t login. It gives me invalid username or password. Help.
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xxxxx Web Services Support [Rick – Support Technician]

March 10, 2004 14:36:56

Dear xxxxxxx,

We are able to access your account. Please ensure it is the correct password as the one that you have supplied is not showing. What is the password that you are using?

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Member[xxxxxxx]

March 10, 2004 14:38:07

******
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xxxxx Web Services Support [Rick – Support Technician]

March 10, 2004 14:48:57

Dear xxxxxxx,

The asterisks (*) are not your password. It shows the asterisks to ‘hide/mask’ your password so it cannot be seen by anyone else. Please use our lost password feature with your email address to get your account information:
[url]http://xxxxxxxxxxxxxxxxx[/url]

Thank you.

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Member[xxxxxxx]
March 10, 2004 14:53:27

let’s try again by putting _ between the letters

***********

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Member[xxxxxxx]

March 10, 2004 14:52:20

Every time I enter my password to you, it puts in asterisks. I’ll try putting spaces between the letters

***********

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Copy and past the password form the password box doesn’t work…………………