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What happened with my Cool Cat Casino stats?

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  • #584243
    lfjigu
    Member
    Number of Clickthroughs: 201
    Number of Downloaders: 53
    Number of Players: 18
    Number of New Depositors: 3
    Total Initial Deposits: $175.00
    Total Deposits: $2,315.00
    Net Win: $9,404.28
    Coupon Amounts Awarded: $6,877.50
    Manager Credit Amounts Awarded: $2,067.00
    ChargeBacks: $0.00
    Net Profit: (Net Win – Coupons – Credits – Chargebacks) $459.78
    Amount Deducted: $0.00
    Amount Miscellaneous Adjustments: $0.00
    Amount Added For Reversed Bans: $0.00
    Amount Earned: $137.93
    Amount Earned From Tiers: $0.00

    I had more than $500 income for almost whole month and today appeared:
    Manager Credit Amounts Awarded: +$2000

    Could someone tell me what is this?

    How can GW be certified program?

    #759020
    giftorgbest
    Member

    My understanding, not the official answer.

    Manager Credit Amounts Awarded is the bonus casino manager credits to the players in order to encourage them keep on playing. For example, welcome back bonus.

    RTG casinos have a lot of bonus system for thier players.

    #759569
    Anonymous
    Inactive

    Hi szwejo,

    You are looking at the part of the stats that says “Summary to Date”. This amount is generally incorrect since the system calculates negative carry overs which we don’t apply and it also isn’t in sync with our payouts, so it doesn’t count when payments have been made.

    To see your true stats, look at the part marked “Summary for this Pay Period” and check the field “Amount Earned:”.

    Once you have checked this, you will see that for January, your players in Club and Cool Cat have deposited a total of $125 and the next profit was calculated as $163 so you have earned $49 from these deposits. Even though $2k was applied in manager credits to your players, you still earned over 30% of your players deposits.

    Also, for the record, you never contacted me or anyone here, not through any of our contact options; our toll free number, chat, email or ticketing system. If you would have contacted us or if you need to contact us in the future we will gladly answer any and all question you have, as we are here for you. We don’t check to forums every day, so contacting us before positing will result in a faster response.:hattip:

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